Annual Patient Survey
The Practice performs an annual patient survey, to hear the views from our patients, between 1st August - 31st October every year. We focus on your appointment, our staff, our facilities and our care, and a topic which changes every year to get patient feedback on an improvement or change. The survey is available to complete in several ways - paper format (large print available), online and via our clinical system. Patients are also welcome to give their views over the telephone to a member of staff.
Following review of the data, the practice develops an action plan to address the responses from patients. As it is important to feedback what we are doing as a result of the survey, we publish our annual You Said, We Did to keep patients informed.
We are very grateful to all patients who take the time to give us feedback on the services we provide.