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Practice Management

Debbee Walker

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Administration

Rachel

Administration Manager

Sue

Kerry

Janet

Carol

Debbie

Kayleigh

Helen

Annie

The Administration Team deal with financial claims, dealing with patient records,carrying out searches and practice audits. They also deal with requests for medical reports and information. They code all medical records and incoming mail along with scanning in correspondence onto patients records.


Reception

Elizabeth Stenton

Reception Manager

Aimee

Deputy Reception Supervisor

Julie

Shirley

Lucy

Juliette

Angie

Margaret

Lilian

Shani

Amber

Ellie

Rachel & Jasmine

Apprentices

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries. 


Secretaries

Rosanne

Selena

Kerry

The Secretaries type up referrals for further care and any other correspondence relating to patient care. They also make 'Choose & Book' appointments.


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